Privacy Policy

What personal data collects

1. Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

2. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

3. Activity Tracking

While you visit, the following actions will be tracked:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, email address, IMVU/Second Life/Sims avatar name/account/shop name. The information is only needed to set up the account on, to complete the transaction securely through PayPal’s payment options and for to have an exact record of the name/account/shop/website etc. using the resources that have a limited license (e.g. per account/shop/website).

If you create an account, we will store your pre-filled information on checkout which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. The transactions themselves are important and your name and email address are not shared with any third party. Your name and email address are required to process the payments securely. will only use the personal information provided in extremely rare cases that involve verification of authenticity of purchase to protect its customers and against fraud (e.g. to verify that the suspicious files or activity was approved/purchased through and/or on the other shops listed on the website that are operated by Shiva@IMVU). In case of suspicious activity, might use the email address registered to contact the person, as well as verify with the person the name registered on the website and other information provided (avatar/account/shop/website name for licenses that are limited).

No promotional emails will be sent, with the exception of explicitly signing up for a newsletter or promotional offers. might contact its customers through the email provided for important information regarding one of their products purchased, such as an update available to one of the purchased files, in which case the download link for the product in cause will be modified and the email will serve as a notification for people to download the new version of the available file from their “Account” homepage, by visiting the section “Downloads”.

4. Payments

We accept payments through PayPal and credit cards. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

To offer the utmost protection to its customers, is not directly managing the payments. is using PayPal’s WordPress integration to make sure that transactions go through a secure merchant (PayPal). does not save any kind of financial information such as accounts, passwords or credit/debit card information. Instead, this information is directly processed by PayPal, the world’s leading financial technology operating online. This ensures that is 100% safe to use, as every single purchase is covered by PayPal’s Buyer Protection.

In case of transactions outside or other online shops operated by Shiva which are mentioned on the site, will directly provide the PayPal account to the person requesting it. In such cases, always recommends choosing “Pay for goods or services” and NEVER “Send to a friend or a family member”. Choosing the first option will ensure that the transaction tax is paid by AND that the buyer is protected by PayPal’s Buyer Protection.

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